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Frequently Asked Questions

To place an order, simply browse our collection on the website, select the desired items, and proceed to checkout. Follow the prompts to provide shipping details and make payment securely.

Once your order is shipped, you will receive a tracking number via email. You can use this number to track your order through our shipping partner's website.

Orders are processed promptly to ensure timely delivery. Therefore, modifications or cancellations may not be possible after 48 hours of placing the order. Please contact our customer support team for assistance.

You can reach our customer support team via email at support@jaashwinjewel.com or by calling +1 (647) 588-6776. We are here to assist you with any queries or concerns.

Absolutely! At Jaashwin Jewel, we specialize in creating personalized and customized jewelry, including name necklaces, photo pendants, rings, and more. Each piece is crafted to your unique specifications, making it a one-of-a-kind treasure.

To initiate a return, please contact our customer support team at support@jaashwinjewel.com or call +1 (647) 588-6776. Provide your order number, details of the product, and the reason for the return. Our team will guide you through the return process, including any necessary shipping details. Please ensure to initiate the return within 7 days of receiving the product.

We accept various payment methods, including credit/debit cards and other secure online payment options. All accepted payment methods are displayed at the checkout.

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